Your Payment Options
There are two payment options to secure your booking. Firstly, with Paypal or credit card via the Paypal portal or secondly by good old-fashioned bank transfer.
If you choose to use Paypal and are not a registered member, do not worry, it is very easy and you only have to input your credit card details once to register and be able to make a payment to secure booking of the accommodation.
The transaction is made on the Paypal website which offers the highest standards of security and adheres to a strict Privacy Policy so your data is protected. Credit card or bank account details are not shared with Be-My-Guest GbR. (See Data Protection below) To learn more about the security of Paypal please copy and paste the below link into your URL.
https://www.paypal.com/uk/cgi-bin/webscr?cmd=_security-center-outside
Payment using Paypal
The visitor makes an online pre-payment to Be-My-Guest GbR via the Paypal payment portal, which secures the booking of the accommodation. The outstanding amount should be paid directly to the landlord upon arrival (usually in cash).
After the pre-payment authorisation via Paypal is received, Be-My-Guest GbR contacts the landlord to be sure that the accommodation is available for the exact period requested.
It is Be-My-Guest GbR’s aim to confirm the accommodation availability to the visitor within 48 hours. It is only after Be-My-Guest GbR has confirmed the booking availability with the landlord that payment is taken. A confirmation email will then be sent to the visitor which will include all the accommodation details and the contact details of the landlord.
If the accommodation is not available during the requested time period, then no payment will be taken. However, alternatives may be offered if available. If the visitor wishes to choose one of the alternatives suggested, then the visitor would need to start the booking process again on the Be-My-Guest.com website to book the accommodation.
Payment using Bank Transfer
If the visitor wishes to pay the pre-payment via bank transfer then we will firstly contact the landlord to be sure that the accommodation is available for the period requested. The receiving bank is based in Germany so please be aware of any costs involved in the transfer of funds for which Be-My-Guest GbR is not liable.
Be-My-Guest GbR aim to confirm the availability of the accommodation to the visitor within 48 hours. Once we have informed the visitor that it is available, we will hold the particular accommodation for another 48 hours, in which time the visitor needs to initiate the bank transfer. We would need to receive proof of transfer showing that the Bank transfer for the pre-payment has been made (either a scanned in online copy of the bank transfer sent to us by email or a hard copy from the bank via fax). The visitor has 48 hours in which to make the bank transfer and send us proof thereof. It is only then that the accommodation booking process is completed and your accommodation fully reserved.
If we do not receive proof of bank transfer within 48 hours, the accommodation will be marked available again and the visitor’s request will be cancelled. If the visitor is still interested in the accommodation, unfortunately the booking process will need to be started again from the beginning.